This suggests a problem with how the File Explorer’s memory was used. Click on OK to terminate the program,” the error message titled “explorer.exe – Application Error”. One user told us that after playing games, when they try to shut down their PC, they get an error message about explorer.exe: Windows 11’s February 2024 optional update also causes an issue where the explorer.exe process crashes, especially when restarting or turning off the system. Explorer.exe is still crashing for some peopleĪ bug that crashes explorer.exe when rebooting Windows was first reported in KB5034204 (January 2024 Update) and is still present in the February 2024 optional update. Once done, check for updates again or reboot the system and try checking for updates. Or you can open Command Prompt (admin) and run the following command to delete the folder: rd /s /q "C:\$WinREAgent" Now, you can return to the system drive where Windows is installed and delete the C:\$WinREAgent folder. Finally, click OK to save the changes and close the window. From there, select Show hidden files, folders, and drives option.In File Explorer, select Options, and click View tab. If you’re affected and unable to install any update from Windows Update, you can try deleting the hidden folder C:\$WinREAgent by heading to File Explorer > Local Disk C (or system drive), but first make sure the hidden folders or files are visible: Additionally, the company’s support staff told me Windows Update failures would be resolved in an upcoming release, but no specifics were promised.
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